We understand that sometimes an item might not be suitable once you receive it and you're more than welcome to return these items to us!
However, you are liable for the cost of returning your item. We recommend returning your order via your local postal service on a standard service. Please keep all postage receipts, just in case your order is lost in transit.
Please remember to mark your package as 'returned goods'.
When you do decide to return an item for either an exchange or refund, please contact our team at firstname.lastname@example.org and let us know the reason behind your return and what action you would like us to take. Make sure you clearly state your name and address and we will gladly assist you with your request.
15A High Street